How This FAQ Works for You
Every answer here comes straight from how we actually run things — not a generic template. Whether you're asking about topping up via OVO from Bekasi or checking why a GoPay transfer hasn't reflected yet, the answers below cover the real steps. We've organised this by what you're most likely to ask: account creation, wallet deposits, withdrawal verification, and reaching our support
team. If your question isn't here, our live support channel handles it directly. Account-related questions usually need your registered mobile number handy. Deposit questions go smoother when you have your e-wallet transaction reference ready. That's the full picture — read the section that matches where you are.
- DANA — Deposit via DANA using the account number shown at checkout. Confirm with your PIN and the credit reflects shortly after.
- OVO — OVO transfers go to the displayed merchant number. Keep your OVO transaction ID in case support needs to trace it.
- GoPay — GoPay payments follow the same flow — send to the number shown, save the receipt until your balance updates.